Your Training

Every operations role includes structured training to help you build the knowledge, confidence and practical skills you need to work safely and effectively.

The training journey varies by role. Depending on the job, this may include classroom learning, practical exercises, assessments and supervised on-the-job development. You’ll be supported throughout, with clear milestones as you build your knowledge and experience.

Explore the training journeys below to see what training looks like for each role type.

Signaller training:

Your training will be delivered in stages. These will help you build your knowledge and skills in a structured and supportive environment with a mix of classroom and practical training provided.

Your training is delivered in stages:

Introduction to Signalling

A two-week introduction to the basic principles of signalling and how railway operations work.

Initial Signaller Training (IST)

You’ll complete 11 weeks of residential training, Monday to Friday, building the knowledge and skills needed for the role. Training includes written assessments and scenario-based exercises, which must be passed to progress.

Local Training

You’ll complete on-the-job training at an assigned signalling location. Once you’ve been assessed as competent, you’ll be able to work independently.

Certification

Once you’ve been assessed as competent, you’ll be able to work independently.

Training breakdown

Training is designed to ensure you can safely manage rail operations and are prepared for day-to-day activities and emergency situations.

You’ll gain an understanding of how the railway operates including track layouts, routes, junctions and signalling systems and principles.

You’ll learn the railway’s signalling rules, operating procedures and safety standards, and how to apply them in real-world situations.

You’ll learn how to operate different workstation. Depending on the location, this could include traditional levers and panels, modern control systems (VDU/workstations) and communication tools (radios, GSM-R).

You’ll be taught standard railway terminology and how to be accurate, brief, clear and professional when talking to train drivers, controllers, maintenance teams, and members of the public. You’ll also learn how to complete logs, forms, and incident reports.

We’ll equip you to handle things like signal failures, points failures, degraded working conditions, and how to handle incidents and accidents through a variety of simulations.

You’ll learn how to successfully manage any situation and be prepared to act in an emergency.


Crossing Keeper training:

 

Your training will prepare you to operate crossings safely and confidently at your location.

Crossing Keeper training is delivered on the job and tailored to the specific crossing, equipment and working environment you’ll be responsible for. You’ll learn how to follow local procedures, operate barriers and systems safely, communicate with the right teams and respond to different situations.

Training will help you build the accuracy, concentration and communication skills needed for this safety-critical role.

Electrical Control Operator (ECO):

 

As an Electrical Control Operator, you’ll complete structured training that builds on your existing electrical knowledge and prepares you to work safely within the railway environment. This includes learning Network Rail’s electrical systems, operational procedures and safety standards, alongside practical training on the equipment and processes used in the control room.

Training and ongoing development continue as procedures, technology and safety requirements evolve.

Apprenticeship (Operations) training:

 

During your apprenticeship, you may need to combine formal training with hands-on learning and placements across different operational environments.

You’ll build an understanding of areas that relate to your scheme. This may cover signalling, control, electrical control, incident response, capacity planning and stations, all the way through to developing the leadership skills needed for a career in railway operations.

Support at every step

Rail Operations is challenging, rewarding and vital to keeping the railway running safely. You’ll carry real responsibility and we’ll support you as you build the knowledge, confidence and skills to succeed.